Friday 7 October 2011

Visitors Vs Volunteers or....?

This morning we've had to close our drop in. It's never an easy decision to make and the debate always boils down to visitors vs volunteers which feels uncomfortably polarised. At least this morning out of a minimum team of 3 we have 1 volunteer so we've been able to offer sandwiches, giro collection and booking laundry in.
When staff and Team leaders are showing signs of stress & 'compassion fatigue' and there's a shortage of willing & able volunteers do you open at any cost because otherwise vulnerable visitors wont have access to services like showers & a hot drink what should you do?
The answer lies somewhere within our mission statement "Expressing the love of Jesus daily in worship,friendship and help for every kind of person"
It starts with our own relationship with Jesus, our corporate worship together and out of that comes the life to offer friendship and help for all. It doesn't say that we promise to provide a drop in facility 6 days a week. It says we promise to express the 'love of Jesus' to everyone daily. Even, Jesus didn't feed the 5,000 8 hrs a day 6 days a week. He knew when He, and the disciples needed time out away from the demands.
So the decision to open or close is generally made at our brotherhood time together between 2 or 3 of the senior staff team. If there's no sense that the team, however big or small is connected with the Holy Sprit life or has any awareness of God's love to offer people it is far better to close. If we think we can run things for very long without the Holy Spirit we're on dangerous ground. We will end up a bunch of stressed out 'do gooders' and whilst people may receive material help, they wont receive anything of real value which is any different from anything they'd get for a slightly longer walk to the soup kitchen. 
If we give in constantly to the pressure to simply meet the demands by being available we deny those who could, the opportunity to take responsibility for their lives and find a different solution.
After 20 years working with volunerable people I learned fairly early on we don't matter nearly as much to most of them as we like to think we do and for those in genuine crisis there is always the grace and wisdom to find a solution.
So decisions to close should never be easy but they should not leave us feeling guilt ridden. Instead they should take us back to the source of Life, who has promised to supply all our needs, if He is truly central to all that we do then both visitors and volunteers will know His blessing and provision. Sometimes He just has to get our attention.

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